CCTV has been involved in partnership working for some time, but one of the most important partners we need to work with are members of the public. It is generally agreed that the most effective way of tackling crime, anti-social behaviour and terrorism is through a vigilant public who report suspicious activity. Therefore from 1st June 2006, members of the public, who see something wrong within an area covered by CCTV, will be able to contact the CCTV Control Room in Cambridge directly by texting 62288.

All messages will be acknowledged and CCTV Control Room Operators will prioritise the messages received and then carry out follow up action.

A couple of points to remember: always call the Police first to report a crime on 999 when life is in danger, a serious offence is in progress, a suspect is at the scene, there is danger of violence or damage to persons or property or there is a serious road accident. 0845 456 4564 should be used to contact the Police in all other cases, only then text the CCTV Control Room.

The text to CCTV should include the location (Street/Town) and what is going on e.g. 'High Street, Soham, Fight'.
Text messages to 62288 cost 12p on Vodafone and 10p on other mobile networks.